Refund policy
Returns & exchanges
We want you to love your Danse de Paris dancewear. If something isn't quite right, you can return or exchange eligible items within 30 days of delivery.
What can be returned
- Full-price items can be returned for a refund or exchanged for another size or style.
- Sale items can be returned for store credit only (not a refund to your original payment method).
- Items must be unused, in original condition and packaging, with tags attached.
How to start a return
- Sign in to your account and open your order.
- Select Start a return, choose the items and tell us whether you'd like a refund, an exchange, or store credit.
- Once your return is approved, post your items to:
Danse de Paris
Suite 39, Shop 5, 203 Toombul Rd
Northgate, Brisbane QLD 4013
Australia
Start a return from your account
Return postage
You're responsible for the cost of posting your return to us, and original shipping costs aren't refundable. We recommend a tracked service, as we can't be responsible for returns that don't reach us. There's no restocking fee.
For exchanges, we'll cover the postage to send your new item to you.
Refunds and store credit
Once your return arrives and has been checked, we'll email you to let you know. Approved refunds on full-price items go back to your original payment method. Sale-item returns are issued as store credit. Please allow a few business days for your bank or card provider to process a refund.
Faulty or incorrect items
If your item arrives faulty, damaged or isn't what you ordered, please email us at sales@dansedeparis.com with your order number and a photo, and we'll make it right. This doesn't affect your rights under Australian Consumer Law.
Questions?
We're happy to help. Contact us at sales@dansedeparis.com.