Customer care

Replacement request

Bought from a dance shop or stockist — or need a replacement for the wrong size, a faulty piece or the wrong item? Tell us below and we’ll take care of it.

  1. Complete the form with the item and where you bought it.
  2. Our team will review your request and reply by email.
  3. Once approved, we’ll send your replacement and let you know what to do with the original item.

Exchanges are accepted within 30 days of delivery. Items must be unworn, in their original packaging, with all labels attached. Sale items aren’t eligible for change-of-mind refunds or exchanges (faulty items are still covered).

Your details

Where did you buy it?

Proof of purchase. If you bought from a shop, please email a photo of your receipt to sales@dansedeparis.com.

If you bought from our website. You’ll find it in your order confirmation email.

The item

Not sure? Check our size chart.

Photos help for faulty or damaged items. Our form can’t accept uploads — after submitting, email photos to sales@dansedeparis.com with your order number or shop name in the subject.

NATASHA CLARET - DANSE DE PARIS