Refund policy

DANSE DE PARIS PTY LTD offers refunds only on items that arrive with a manufacturing fault. We pride ourselves on having a high standard of quality control across all of our stock, but if you believe your item is faulty, please get in touch with our customer care team for further investigation and amendment, please note all garments are carefully inspected prior to shipping.

Customer care email -
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you have approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. 

Items can be returned within 30 days of your order being delivered for a store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Store Credit Exchanges (if applicable) 

We do not offer exchanges. Due to the limited stock levels and exclusivity of our collections, we instead allow returning of your item for a store credit to repurchase the correct size/style.

You will not receive a credit for your shipping charges, only for products purchased. 

For more queries send us an email at 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 


To return your product, you should mail your product to:


PO BOX 3822



ADMIN PHONE: + 61 425 266 667 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.